Michael Ströder wrote:

Howard Chu wrote:

...

Of course, you've also been around the Project for pretty much its entire existence, and ought to know by now what information is needed in a useful bug report.

I didn't expect having to provide a complete working setup for each small issue. MMR setup with slapo-accesslog attached to each provider already says it all. I also didn't expect to read non-sense about the accesslog DB itself being replicated (see follow-up 1).

Demanding more and more information for almost trivial things pretty much reminds me of bad support for commercial products.

You seem to forget that nobody has any obligation to help you, at all. You're imposing on the generosity of volunteers. If you're just going to complain about the response you get, as opposed to trying to help other people help you, then you should not be surprised if no help materializes.

I even agree with you that follow-up #1 is nonsense. S#1t happens. Would you prefer that we moderate/censor all replies before they get posted? What exactly is it that you believe you're entitled to?

Now we'll see if this ITS will ever turn out something useful...

With an attitude like that, why should anybody even take the time?

Ciao, Michael.