This is not a bug.

pwdFailureTime is only cleared after the first successful bind. If you're = manually unlocking the user's account it can be assumed that you've gone th= rough the exercise of ensuring the user is using the proper password. Perh= aps by setting a new temporary password? If you haven't gone through that = exercise 1 attempt vs multiple attempts is not going to matter. The user i= s going to lock their account again anyway.

We've just recently deployed a password self-service tool and have accounte= d for this current behavior in our help desk procedures. Our cyber securit= y team loves this behavior.

JON C KIDDER | MIDDLEWARE ADMINISTRATOR LEAD JCKIDDER@AEP.COM | D:614.716.4970 1 RIVERSIDE PLAZA, COLUMBUS, OH 43215 -----Original Message----- From: openldap-bugs [mailto:openldap-bugs-bounces@openldap.org] On Behalf O= f mihai.munteanu@thalesgroup.com Sent: Friday, October 27, 2017 3:48 AM To: openldap-its@OpenLDAP.org Subject: [EXTERNAL] (ITS#8762) Unlocking an account doesn't remove pwdFailu= reTime

This is an EXTERNAL email. STOP. THINK before you CLICK links or OPEN attac= hments. If suspicious please forward to incidents@aep.com for review.

********************************************************************** Full_Name: Mihai Munteanu Version: 2.4.44 OS: CentOS7 x64 URL: https://urldefense.proofpoint.com/v2/url?u=3Dftp-3A__ftp.openldap.org_= incoming_&d=3DDwIBAg&c=3DgMbiD-Q9WoaRgoXZKCrSug&r=3DWacA_KdnzU1pvF8wEQ4v1A&= m=3D3fgtnQphBlucWYzXakB6baAXEq2msUxFLlsMdi1aZQY&s=3DfE28OfhKUqMQkynWWNTkl9-= sUN8henbPip3IgOunodI&e=3D=20 Submission from: (NULL) (86.12.190.162)

Scenario:=20 0. we have configured that after 3 login failed attempts, the account to be locked. 1. user test1 fails to login 3 times -> account is locked 2. admin unlocks test1's account and notify test1 user 3. user test1 tries 1 time to login using a wrong password and gets his acc= ount locked again. Expectation here: account should not be locked after first attempt of a wro= ng password, but after third attempt, as it was the case on step 1.=20 It turns out that it is locked again after first attempt due to the fact th= at on step 2, only pwdAccountLockedTime field is removed from LDAP, but not also pwdFailureTime fields. It seems pwdFailureTime is internally cleared only: - when test1 successfully authenticate (having his account unlocked) - admin changes test1's password

See below my details: $>ldapsearch -x -b "cn=3Dtest1,ou=3Dusers,dc=3Dthales,dc=3Dcom" + ... pwdChangedTime: 20171027043554Z pwdFailureTime: 20171027052019.225837Z pwdFailureTime: 20171027052021.776604Z pwdFailureTime: 20171027052024.436413Z pwdAccountLockedTime: 20171027052024Z entryCSN: 20171027055105.381686Z#000000#000#000000 ...

$>cat unlock.ldif: dn: cn=3Dtest1,ou=3Dusers,dc=3Dthales,dc=3Dcom changetype: modify delete: pwdAccountLockedTime - delete: pwdFailureTime

$>ldapmodify -x -W -D "cn=3Dadmin,ou=3Dusers,dc=3Dthales,dc=3Dcom" -f unloc= k.ldif Enter LDAP Password:=20 modifying entry "cn=3Dtest1,ou=3Dusers,dc=3Dthales,dc=3Dcom" ldap_modify: Constraint violation (19) additional info: pwdFailureTime: no user modification allowed

$>cat unlock.ldif dn: cn=3Dtest1,ou=3Dusers,dc=3Dthales,dc=3Dcom changetype: modify delete: pwdAccountLockedTime

$>ldapmodify -x -W -D "cn=3Djamessmith,ou=3Dusers,dc=3Dthales,dc=3Dcom" -f = unlock.ldif Enter LDAP Password:=20 modifying entry "cn=3Dtest1,ou=3Dusers,dc=3Dthales,dc=3Dcom"

$>ldapsearch -x -b "cn=3Dtest1,ou=3Dusers,dc=3Dthales,dc=3Dcom" + ... pwdChangedTime: 20171027043554Z pwdFailureTime: 20171027052019.225837Z pwdFailureTime: 20171027052021.776604Z pwdFailureTime: 20171027052024.436413Z entryCSN: 20171027055105.381686Z#000000#000#000000 ...

Result: pwdAccountLockedTime is removed but pwdFailureTime is not automatic= ally removed also. Expected: since I'm not allowed to remove pwdFailureTime I would expect to = be automatically removed via removal of pwdAccountLockedTime.