Regardless of what you may think about the tone of postings on this list (which is ludicrous to begin with since emails by their nature are horrible at conveying tone or emotion), actual subject matter experts monitor this list and make sure that correct answers get posted and that BS is censured. That is the purpose of this forum.
If you want to be coddled, feel free to look elsewhere. If you want real answers, this is the place.
Just to drop an alternative viewpoint into this frenzy of openldap bashing ;), we've been using openldap for well over a decade and been extremely happy with it. There've been a few bugs along the way, nothing is perfect, but overall it's been extremely reliable. Obviously the documentation isn't exactly bedtime story reading, but I've always found the admin guide and the man pages clear and accurate, and any time I've needed clarification or assistance I've always found helpful replies on this list.
So, thanks much to all of the openldap developers and experts who have provided an enterprise quality software package and support forum at no cost for us to use.